Impact:. These fail-overs are not state-full, so open client connections will reset. In addition the UI/API will be in Network Maintenance Mode for duration of maintenance. See notes below for restrictions.
Dear Client
On the date listed below engineers will be performing maintenance in the following cloud location. This maintenance is needed to for potential fix to case C3695380. During the maintenance, engineers will be performing vendor recommended reload of device. Engineers will reload on 1 node at a time. These fail-overs are not state-full, so open client connections will reset. In addition there is a medium risk of packet-loss and or latency during the window. The UI/API will be in Network Maintenance mode. See notes below for restrictions.
Change Reference Number: CHG0021821 Singapore (AP7): Monday November 15th 09:00 PM Singapore (13:00 UTC) Expected Total Duration: 1 Hour
Note: Network Maintenance Mode :
1) The Admin UI and API will be available during the maintenance window, but users will be subject to the restrictions described in #2 below. 2) Starting at the beginning of maintenance event, the Admin UI and API will stop accepting any requests for actions related to Cloud Networks. This means users will not be able to deploy or make changes to Vlans, VIPs , ACLs or NATs. Please note that all deployed Cloud Servers and Networks will continue to function as normal - the system will simply block actions from being made using the Admin UI or API. 3) Except for the restrictions related to Cloud Networks all other Cloud functions will continue normally. 4) Once the maintenance is complete, the ability to take actions related to Cloud Networks will be restored.
This maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted Nov 12, 2021 - 15:59 UTC
This scheduled maintenance affected: AP - Singapore (CaaS AP7).