NTT Ltd. Cloud Status

All Systems Operational

NTT Cloud AF Operational

AF - Johannesburg Operational

Manage Hosting JNB01 Operational

NTT Cloud - AF3 Operational

Cloud Monitoring Operational

CSfS AF4 Operational

CSfS AF5 Operational

CPNC Operational

NTT Cloud AU Operational

AU - New Zealand Operational

Managed Hosting HLZ01 Operational

NTT Cloud AU8 Operational

NTT Cloud AU11 Operational

Cloud Monitoring Operational

CPNC Operational

AU - Sydney Operational

Managed Hosting SYD01 Operational

NTT Cloud AU1 Operational

NTT Cloud AU6 Operational

NTT Cloud AU9 Operational

Cloud Monitoring Operational

CPNC Operational

NTT Cloud AP Operational

AP - Hong Kong Operational

Managed Hosting HKG01 Operational

NTT Cloud AP2 Operational

NTT Cloud AP5 Operational

Cloud Monitoring Operational

AP - Malaysia Operational

Managed Hosting KUL01 Operational

NTT Cloud AP13 Operational

Cloud Monitoring Operational

CSFS AP14 Operational

NTT Cloud AP16 Operational

CSFS AP17 Operational

AP - Singapore Operational

Managed Hosting SIN01 Operational

NTT Cloud AP3 Operational

Cloud Monitoring Operational

CSfS AP9 Operational

CSfS AP10 Operational

CaaS AP6 Operational

CaaS AP7 Operational

AP - Thailand Operational

Managed Hosting BKK01 Operational

NTT Cloud AP18 Operational

Cloud Monitoring Operational

CSFS AP19 Operational

NTT Cloud CA Operational

CA - Canada Operational

Managed Hosting YYZ01 Operational

NTT Cloud CA1 Operational

NTT Cloud CA2 Operational

Cloud Monitoring Operational

CPNC Operational

NTT Cloud EU Operational

EU - Amsterdam Operational

Managed Hosting AMS01 Operational

NTT Cloud EU7 Operational

Cloud Monitoring Operational

CPNC Operational

EU - Belgium Operational

CaaS EU9 Operational

CPNC Operational

EU - Germany Operational

Managed Hosting FRA01 Operational

NTT Cloud EU6 Operational

Cloud Monitoring Operational

CPNC Operational

EU - United Kingdom Operational

Managed Hosting LHR03 Operational

NTT Cloud EU8 Operational

Cloud Monitoring Operational

CPNC Operational

NTT Cloud NA Operational

NA - US East Operational

Managed Hosting ASH01 Operational

Managed Hosting ASH02 Operational

NTT Cloud NA9 Operational

Cloud Monitoring Operational

CPNC Operational

NA - US West Operational

Managed Hosting SJC03 Operational

Managed Hosting - SNU01 Operational

NTT Cloud - NA12 Operational

Cloud Monitoring Operational

CPNC Operational

IT & Operational Systems Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Permanent Shutdown of AF Geographic Region May 30, 2023 08:00 - May 31, 2023 08:00 UTC

On Tuesday May 30th, we will be permanently disabling both the CloudControl UI and API in the Africa Geographic Region as there are no longer any active Organizations with assets in the Africa region.

CloudControl Software Change Id: CCOCHANGE-165
Time: Starting around 08:00 UTC
Expected Total Duration: Permanent

In the first part of the change, the CloudControl API will be put into maintenance. Later in the process, the Africa instance CloudControl UI will be disabled.

While the change is ongoing, organizations associated with the “SAP-TDI South Africa" CloudControl vendor will not be able to manage users or tag keys. We will update this status when that issue is addressed.

The impacts of this change are as follows:

1) CloudControl vendors will no longer be able to generate any historical reports of data in the Africa Geographic Region as described in https://docs.mcp-services.net/pages/viewpage.action?pageId=688700

2) The Africa CloudControl UI instance will no longer be available. Users can use any of the other remaining UI instance to manage their assets:

Europe - https://eu.mcp-services.net/
North America - https://na.mcp-services.net/
Canada - https://canada.mcp-services.net/
Australia - https://au.mcp-services.net/
Asia-Pacific - https://ap.mcp-services.net/
Posted on May 24, 2023 - 17:13 UTC

Past Incidents

May 30, 2023

No incidents reported today.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

SCHEDULED MAINTENANCE: SINGAPORE (AP3) CLOUD INFRASTRUCTURE MAINTENANCE

Completed - The scheduled maintenance has been completed.
May 26, 16:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 12:00 UTC

Scheduled - SCHEDULED MAINTENANCE: SINGAPORE (AP3) CLOUD INFRASTRUCTURE MAINTENANCE

Impact: The UI/API will be in Hypervisor Maintenance Mode for duration of maintenance see note below for restrictions. No impact to deployed client cloud servers.

Dear Client

On the date listed below engineers will be performing maintenance in the following cloud locations. This maintenance is necessary to performing upgrades of the infrastructure supporting the Hypervisor infrastructure. During this maintenance we will be upgrading hypervisor management devices to the latest product approved and tested version. The Cloud UI/API will be in Hypervisor Maintenance Mode for duration of maintenance. See note below for client restrictions. Deployed client cloud servers will continue to function without interruption.

Change Reference Number: CHG0025252
Singapore (AP3): Friday May 26th 09:00 PM Japan Standard (12:00 UTC)
Expected Total Duration: 4 Hours

Note: Hypervisor Maintenance Mode:

1) The Admin UI and API will be available during the maintenance window, but users will be subject to the restrictions described in #2 and #3 below.
2) Starting one hour before the maintenance event, the Admin UI and API will stop accepting any requests for actions related to Cloud Servers or Cloud Images in the affected data center only. This means users will not be able to deploy new servers or images, start/stop/reboot/edit/delete existing servers or images, or start any new import/export actions. Please note that all deployed Cloud Servers will continue to function as normal - the system will simply block actions from being made using the Admin UI or API. Changes requested prior to the one-hour limit will continue to process with status updates in the Admin UI or API until the event begins.
3) Beginning with the start of the maintenance window, the Admin UI and API will stop updating the status of Cloud Servers or Cloud Images in the affected data center. For example, if a server is shut down or rebooted from the Guest OS, the Admin UI/API will not reflect that change.
4) Except for the restrictions related to Cloud Servers and Images, all other Cloud functions will continue normally.
5) Once the maintenance is complete, the ability to take actions related to Cloud Servers and Cloud Images will be restored and the system will update the status of all deployed Cloud Servers.

This maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
May 26, 04:18 UTC

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.