NTT Ltd. Cloud Status

SCHEDULE MAINTENANCE: SINGAPORE (AP7) INFRASTRUCTURE

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 13:01 UTC

Scheduled - SCHEDULE MAINTENANCE: SINGAPORE (AP7) INFRASTRUCTURE

Impact: No impact to our clients is expected. Low risk of brief latency and or network disruption during device fail-overs.

Dear Client

On the date listed below engineers will be performing maintenance in the following cloud location. This maintenance is necessary to perform security patch of core routers. During this maintenance engineers will be patching devices to address security vulnerability. There is no expected impact to client environments, however there is low risk of brief packet loss and or latency during device fail-overs.

Change Reference Number: CHG0023170
Singapore (AP7): Friday May 27th 09:00 PM SGT (13:00 UTC)
Expected Total Duration: 2.5 Hour

Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.

NTT Cloud AF Operational

AF - Johannesburg Operational

Manage Hosting JNB01 Operational

NTT Cloud - AF3 Operational

Cloud Monitoring Operational

CSfS AF4 Operational

CSfS AF5 Operational

CPNC Operational

NTT Cloud AU Operational

AU - Melbourne Operational

Managed Hosting MEL01 Operational

NTT Cloud AU2 Operational

NTT Cloud AU10 Operational

Cloud Monitoring Operational

CPNC Operational

AU - New Zealand Operational

Managed Hosting HLZ01 Operational

NTT Cloud AU8 Operational

NTT Cloud AU11 Operational

Cloud Monitoring Operational

CPNC Operational

AU - Sydney Operational

Managed Hosting SYD01 Operational

NTT Cloud AU1 Operational

NTT Cloud AU6 Operational

NTT Cloud AU9 Operational

Cloud Monitoring Operational

CPNC Operational

NTT Cloud AP Operational

AP - Hong Kong Operational

Managed Hosting HKG01 Operational

NTT Cloud AP2 Operational

NTT Cloud AP5 Operational

Cloud Monitoring Operational

AP - Malaysia Operational

Managed Hosting KUL01 Operational

NTT Cloud AP13 Operational

Cloud Monitoring Operational

CSFS AP14 Operational

NTT Cloud AP16 Operational

CSFS AP17 Operational

AP - Singapore Under Maintenance

Managed Hosting SIN01 Operational

NTT Cloud AP3 Operational

Cloud Monitoring Operational

CSfS AP9 Operational

CSfS AP10 Operational

CaaS AP6 Operational

CaaS AP7 Under Maintenance

AP - Thailand Operational

Managed Hosting BKK01 Operational

NTT Cloud AP18 Operational

Cloud Monitoring Operational

CSFS AP19 Operational

NTT Cloud CA Operational

CA - Canada Operational

Managed Hosting YYZ01 Operational

NTT Cloud CA1 Operational

NTT Cloud CA2 Operational

Cloud Monitoring Operational

CPNC Operational

NTT Cloud EU Operational

EU - Amsterdam Operational

Managed Hosting AMS01 Operational

NTT Cloud EU7 Operational

Cloud Monitoring Operational

CPNC Operational

EU - Belgium Operational

CaaS EU9 Operational

CPNC Operational

EU - Germany Operational

Managed Hosting FRA01 Operational

NTT Cloud EU6 Operational

Cloud Monitoring Operational

CPNC Operational

EU - United Kingdom Operational

Managed Hosting LHR03 Operational

NTT Cloud EU8 Operational

Cloud Monitoring Operational

CPNC Operational

NTT Cloud NA Operational

NA - US East Operational

Managed Hosting ASH01 Operational

Managed Hosting ASH02 Operational

NTT Cloud NA9 Operational

Cloud Monitoring Operational

CPNC Operational

NA - US West Operational

Managed Hosting SJC03 Operational

Managed Hosting - SNU01 Operational

NTT Cloud - NA12 Operational

Cloud Monitoring Operational

CPNC Operational

IT & Operational Systems Operational

Managed Hosting HND01 Operational

NTT Cloud AP1 Operational

NTT Cloud - AP4 Operational

Cloud Monitoring Operational

CaaS IL1 Operational

CaaS IL2 Operational

CPNC Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

SCHEDULED MAINTENANCE: JOHANNESBURG (AF3,AF5,JNB01) INFRASTRUCTURE May 27, 19:00-22:00 UTC

SCHEDULED MAINTENANCE: JOHANNESBURG (AF3,AF5,JNB01) INFRASTRUCTURE

Impact:
No impact to our clients is expected. Medium risk of brief latency and or network disruption during device fail-overs.

Dear Client

On the date listed below engineers will be performing maintenance in the following cloud location. This maintenance is necessary to perform upgrade of core routers. During this maintenance engineers will be upgrading devices in a rolling fashion to the latest vendor approved IOS. There is no expected impact to client environments, however there is medium risk of brief packet loss and or latency during device fail-overs.

Change Reference Number: CHG0023163
Johannesburg: (AF3,AF5,JNB01): Friday May 27th 09:00 PM South Africa Standard Time (19:00 PM UTC)
Expected Total Duration: 3Hour

Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted on May 17, 18:13 UTC

Past Incidents

May 27, 2022

Unresolved incident: SCHEDULE MAINTENANCE: SINGAPORE (AP7) INFRASTRUCTURE.

May 26, 2022

No incidents reported.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

SCHEDULED MAINTENANCE: MALAYSIA (AP17) INFRASTRUCTURE MAINTENANCE

Completed - The scheduled maintenance has been completed.
May 20, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 12:00 UTC

Scheduled - SCHEDULED MAINTENANCE: MALAYSIA (AP17) INFRASTRUCTURE MAINTENANCE

Impact: No impact to clients is expected

Dear Client

On the date listed below engineers will be performing scheduled maintenance in the location listed below. This maintenance is necessary to perform upgrades to the storage infrastructure supporting the Cloud Services. During this maintenance we will be upgrading storage devices to the latest vendor approved and tested OS release. Although this type of maintenance has been performed in the past without impact, there is a low risk of latency and service disruption to Client Cloud Servers. The Admin UI/API and Community will remain available.

Change Reference Number: CHG0023094
Malaysia (AP17): Friday May 20th 8:00 PM Singapore (12:00 UTC)
Expected Total Duration: 5 Hours

Note this maintenance is specific only to the affected data center location and other Geographic Regions will continue to function normally.
Apr 29, 07:25 UTC

SCHEDULED MAINTENANCE: MALAYSIA (AP13,AP14) CPNC INFRASTRUCTURE

Completed - The scheduled maintenance has been completed.
May 20, 16:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 13:03 UTC

Scheduled - SCHEDULED MAINTENANCE: MALAYSIA (AP13,AP14) CPNC INFRASTRUCTURE

Impact: During the maintenance clients with CPNC Site to Site VPN and Direct Connect Service without High Availability option will go down for 5 to 20 minutes.

Dear Client

On the date and time listed below engineers will be performing maintenance in the following cloud locations. This maintenance is necessary to perform vendor recommended IOS upgrade to network devices supporting the CPNC service. Engineers have identified issue with current IOS that in certain conditions can cause an unplanned outage. During the maintenance clients with either CPNC Site to Site VPN or Direct Connect Service without High Availability option will go down for 5 to 15 minutes while the primary device reloads. Clients with High Availability option may see brief latency during fail-over process.

Change Reference Number: CHG0023198
Malaysia (AP13,AP14): Friday May 20th 9:00 PM Singapore (13:00 UTC)
Expected Total Duration: 3 Hour

Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
May 17, 18:08 UTC

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.