SCHEDULE MAINTENANCE: HONG KONG (AP5) CLOUD INFRASTRUCTURE
Scheduled Maintenance Report for NTT Ltd. Cloud
Completed
The scheduled maintenance has been completed.
Posted Feb 26, 2021 - 21:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 26, 2021 - 12:00 UTC
Update
Due to unforeseen circumstance Change CHG0008416 originally scheduled for February 19th has been moved to February 26th in the Hong Kong (AP5) location. The Status Page has been updated to reflect the change.

Thanks
NTT Change Management
Posted Feb 08, 2021 - 17:14 UTC
Scheduled
SCHEDULE MAINTENANCE: HONG KONG (AP5) CLOUD INFRASTRUCTURE

Impact: No Impact to client is expected with exceptions. This is a medium risk maintenance. See exceptions below.

Dear Client

On the date listed below engineers will be performing maintenance in the following cloud locations.
Engineers have identified an issue with the switch infrastructure that can lead to switches to auto-reload. Engineers will perform vendor recommended IOS upgrades to correct the issue and prevent unplanned outages. The upgrades will be done in a rolling fashion with not expected impact to client cloud environments. See below for exceptions. Engineers will take every precaution to avoid client impact. However, this is considered a medium risk maintenance with the possibility of brief latency and or packet loss, during fail-overs.

Change Reference Number: CHG0008416
Hong Kong (AP5): Friday February 26th 09:00 PM Japan Standard (12:00 UTC)
Expected Total Duration: 9 Hours

Exceptions: Clients who opted to install custom solutions outside of our cloud solution without network redundancy may see outages during switch reloads.

Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted Feb 04, 2021 - 21:41 UTC
This scheduled maintenance affected: AP - Hong Kong (NTT Cloud AP5).