SCHEDULED MAINTENANCE: HONG KONG (AP5) CLOUD INFRASTRUCTURE
Scheduled Maintenance Report for NTT Ltd. Cloud
Completed
The scheduled maintenance has been completed.
Posted Jan 15, 2021 - 22:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 15, 2021 - 12:00 UTC
Scheduled
SCHEDULED MAINTENANCE: HONG KONG (AP5) CLOUD INFRASTRUCTURE

Impact: During fail-overs there is open session resets and a risk of brief packet loss and or latency. In addition the UI/API will be in Network Maintenance Mode for duration of maintenance. See notes below for restrictions.

Dear Client

On the date listed below engineers will be performing maintenance in the following cloud location. This maintenance is needed to perform upgrades to network devices supporting cloud services to address security vulnerabilities and bugs in current code. During the maintenance, engineers will be performing vendor recommended software upgrades to these devices. Engineers will work on devices in a rolling fashion These fail-overs are not state-full, so open client connections will reset. In addition there is a medium risk of brief packet-loss and or latency during failovers. The UI/API will be in Network Maintenance mode. See notes below for restrictions.

Change Reference Number: CHG0007090
Hong Kong (AP5): Friday January 15th 09:00 PM Japan Standard (12:00 UTC)
Expected Total Duration: 10 Hour

Note: Network Maintenance Mode :

1) The Admin UI and API will be available during the maintenance window, but users will be subject to the restrictions described in #2 below.
2) Starting at the beginning of maintenance event, the Admin UI and API will stop accepting any requests for actions related to Cloud Networks. This means users will not be able to deploy or make changes to Vlans, VIPs , ACLs or NATs. Please note that all deployed Cloud Servers and Networks will continue to function as normal - the system will simply block actions from being made using the Admin UI or API.
3) Except for the restrictions related to Cloud Networks all other Cloud functions will continue normally.
4) Once the maintenance is complete, the ability to take actions related to Cloud Networks will be restored.

This maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted Dec 03, 2020 - 21:35 UTC
This scheduled maintenance affected: AP - Hong Kong (NTT Cloud AP5).