Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 20, 2022 - 13:03 UTC
Scheduled
SCHEDULED MAINTENANCE: MALAYSIA (AP13,AP14) CPNC INFRASTRUCTURE
Impact: During the maintenance clients with CPNC Site to Site VPN and Direct Connect Service without High Availability option will go down for 5 to 20 minutes.
Dear Client
On the date and time listed below engineers will be performing maintenance in the following cloud locations. This maintenance is necessary to perform vendor recommended IOS upgrade to network devices supporting the CPNC service. Engineers have identified issue with current IOS that in certain conditions can cause an unplanned outage. During the maintenance clients with either CPNC Site to Site VPN or Direct Connect Service without High Availability option will go down for 5 to 15 minutes while the primary device reloads. Clients with High Availability option may see brief latency during fail-over process.
Change Reference Number: CHG0023198 Malaysia (AP13,AP14): Friday May 20th 9:00 PM Singapore (13:00 UTC) Expected Total Duration: 3 Hour
Note this maintenance is specific only to the affected data center locations and other Geographic Regions will continue to function normally.
Posted May 17, 2022 - 18:08 UTC
This scheduled maintenance affected: AP - Malaysia (NTT Cloud AP13, CSFS AP14).