SCHEDULED MAINTENANCE: MALAYSIA (AP16,AP17) VPN INFRASTRUCTURE
Scheduled Maintenance Report for NTT Ltd. Cloud
Completed
The scheduled maintenance has been completed.
Posted Oct 14, 2022 - 14:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 14, 2022 - 12:00 UTC
Scheduled
SCHEDULED MAINTENANCE: MALAYSIA (AP16,AP17) VPN INFRASTRUCTURE

Impact: Client to Site VPN services may see brief disruption less than 3 minutes during the maintenance window. In addition the cloud UI/API will be in Network Maintenance Mode until completion of maintenance. See notes below for restrictions.

Dear Client

On the date listed below engineers will be performing maintenance in the following locations. This maintenance is needed to perform upgrades to VPN devices supporting the cloud and CSFS platform. During this maintenance, engineers will be upgrading Client to Site VPN device to latest vender recommended, operations tested version. Client to Site VPN service may be disrupted for up to 3 minutes during the window. In addition the cloud UI/API will be in Network Maintenance Mode until completion of maintenance. See notes below for restrictions.

Change Reference Number: CHG0024061
Malaysia (AP16.AP17): Friday October 14th 09:00 PM JST (12:00 UTC)
Expected Total Duration: 2 Hour

Note: Network Maintenance Mode :

1) The Admin UI and API will be available during the maintenance window, but users will be subject to the restrictions described in #2 below.
2) Starting at the beginning of maintenance event, the Admin UI and API will stop accepting any requests for actions related to Cloud Networks. This means users will not be able to deploy or make changes to Vlans, VIPs , ACLs or NATs. Please note that all deployed Cloud Servers and Networks will continue to function as normal - the system will simply block actions from being made using the Admin UI or API.
3) Except for the restrictions related to Cloud Networks all other Cloud functions will continue normally.
4) Once the maintenance is complete, the ability to take actions related to Cloud Networks will be restored
Posted Sep 20, 2022 - 18:22 UTC
This scheduled maintenance affected: AP - Malaysia (NTT Cloud AP16, CSFS AP17).